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Arteflame Classic 40" Fire Bowl with Cooktop

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  • $2,15000


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Arteflame Classic 40" Fire Bowl with Cooktop


Description


Looking for a custom fire pit and grill? Want to use the Arteflame in a backyard built in fire feature? The Arteflame 40 is the way to go. The cooktop is made of 1/2" carbon steel and the seamlessly spun bowl is made of US CORTEN steel or "weathering" steel.  The seamless bowl is crafted from a single piece of corten.

All Arteflame Classic grills have the accessory ring under the cooktop so that the optional sizzle grate can be dropped in and lay flush with the cooktop.

  • Uses both wood and / or charcoal
  • Removable cooktop to use as a fire pit
  • Cooktop is laser cut from 1/2" carbon steel
  • Virtually maintenance-free: all residue can be scraped into the fire
  • Fire bowl is spun from a single piece of corten steel without seams or welds
  • After cook top cools, wipe clean with a cloth or paper towel and food safe oil
  • Can be left outside year-round; base develops a beautiful, maintenance free patina over time
  • Arteflame base or other support stand needed for stable placement
  • Includes seasoning puck for seasoning of cooktop
  • Designed and Made in the USA using US steel
  • DIMENSIONS: 40" Wide x 12" High, 237lbs.  (102cm x 30cm, 107Kg)

    Note: When your grill arrives, the cooktop will be silver (unseasoned). It will develop the dark color shown in the images once it has been seasoned and used several times.

    Seasoning Instructions
    Brochure
    Arteflame Manual

    ADD-ONS

    Arteflame One 40 - Grill Grate for Arteflame Grills $159
    Arteflame One 40 - Grill Grate Grate Riser for Arteflame Grills
    $95
    Arteflame Food Saver for 40" Grills $59
    Arteflame Grill Side Warming Table for 40" Grills
    $119
    Arteflame Grill Side Warming Table for 30" Grills $109
    Arteflame One 40 - Rotisserie with Cordless Motor for Arteflame Grills $269
    Pizza Oven With Pizza Grate For 40" Grills - Arteflame Outdoor Charcoal Grill Griddle Combination. Arteflame Pizza Oven With Pizza Grate For Arteflame Grills $219
    Arteflame Airlighter for Arteflame Grills $69.99
    Arteflame Grill Scraper with Ground Edge Stainless Blade for Arteflame Grills $49.95
    Arteflame Grill One 40 - Stainless Center Lid for Arteflame Grills $119
    Arteflame Grill One 40 - Vinyl Cover for Arteflame Grills $119
    Arteflame Euro Optional Base for Arteflame Grills Variable

    ARTEFLAME GRILLS - FAQ

    Why do I need an Arteflame Insert?

    The Arteflame insert replaces your stock grill grate with a combination grill and griddle. Inserts are perfect for grilling seafood, steaks, burgers, veggies and more.  The griddle eliminates the slots through which the falls and looses all its juiciness.  Perfect for getting that delicious smokey flavor without the burn.

    Arteflame eliminates material imperfections and smoothes all steel edges so no food particles can lodge and hide... (yuck!). This method is more expensive than processes used overseas but it ensures all products are scale free, ready for cooking and guaranteed to be food grade. Does not contain lead like porcelain coated grill grates and griddles, will not break or crack when dropped like cast iron, does not contain Cadmium like plated grill grates do. The steel is extra thick and will last a lifetime.  Makes for the perfect grill accessory gift for the griller in your life!

    Why do I need an Arteflame Grill?

    The Arteflame was designed to solve two issues; -1- traditional grills are unsightly and -2- they are never the center of any outdoor get together. Ever wondered why so many parties end up in your kitchen?  That is exactly what happens around an Arteflame.  It becomes the center of the outdoor party.  People love seeing the fire and get mesmerized by the sight and smell of delicious food.  Better get some extra utensils as everyone has a tendency to want to join in and start grilling as well.  

    Arteflame grills are also designed to be absolutely gorgeous.  They are designed to be the centerpiece in any back yard.  All Arteflame grills also double as fire pits giving them another unique function traditional grills just don't have.
     

    Carbon Steel vs Cast Iron

    Why use carbon steel cooktops rather than  cast iron?  What is the difference and why is carbon steel any better?

    Carbon Steel and Cast Iron are very similar.  This is why both are very good for cooking and grilling.  The main difference is that Carbon Steel contains about 1% Carbon while Cast Iron contains 2% - 3% Carbon.  This difference might not sound like much but the carbon effects the grain structure of the metal.  As the Carbon gets added to the steel mix, Carbon has a tendency to clump together into lumpy carbides and form pockets of pure carbon (graphite).  When this happens, the metal becomes very hard and very brittle.  It disrupts the grain of the metal, making it irregular, brittle and prone to cracking.  This is the reason why Cast Iron often cracks or breaks.  When Cast Iron is heated unevenly, the heat differential causes stress in the metal as the thermal expansion is uneven.  When this stress encounters a pocket of carbon, Cast Iron cracks.  This is also why Cast Iron often breaks when it is dropped.  The area of high carbon is extremely brittle and can’t stand the shock.

    Because Carbon Steel has only 1% Carbon, this phenomena is negligible and much easier to control and prevent from happening.  The grain structure in Carbon Steel is very uniform and virtually impervious to heat stress or shock.  In addition to this, Carbon Steel is “rolled” in the steel mill.  It is forced between heavy rollers while the steel is hot.  After rolling the steel and getting it to the right thickness, the steel is “doused” with cold water that causes the grain structure to freeze in place.  This makes Carbon Steel very strong and the choice material to cook on.  Even with uneven heat loads or dropping Carbon Steel, it will not break or crack.  This allows for a lifetime of use.

    The larger the surface area and the thinner the material, the more prone Cast Iron is to cracking and breaking.  In a grill, the heat is never uniform.  This makes cast Iron an especially poor choice for grill inserts.  For this reason, all Arteflame cooktops, inserts, griddles and Burger Pucks are made of Carbon Steel.

    What is the Arteflame made of?

     

    Every Arteflame grill is made from CORTEN steel or "weathering" steel.  This steel is expensive but exceptionally tough and weather resistant.  It is especially formulated to be outside and has a natural, beautiful patina that is permanent.  There simply is no other steel like it.


    All Arteflame cooktops, inserts and grill grates are made of carbon steel.  This has proven to be the absolute best material to cook on.  It doesn't break or crack like cast iron, it is not harmful to the human body like Aluminum and does not contain Cadmium like chrome plated steel grates do.  It does not have lead as porcelain coated steel does either.  This makes Carbon Steel the absolute best cooking solution.

     
    Does it use wood for fuel?

    Arteflame grills use wood and charcoal for fuel. Use hardwoods such as hickory, oak, maple, and fruit woods such as peach, cherry and apple. Hardwoods have an aromatic air and can be varied to add different flavors to your cooking.  Lump charcoal, smoker pellets or charcoal briquettes are also good to use.  Soft woods such as pine are to be avoided as the sap contained in soft woods is prone to smoking and spitting embers. Likewise, never use manufactured logs as they contain wax and fillers that can be harmful - especially if used for cooking.

     
    What makes Arteflame different than other grills?

    Arteflame uses a special manufacturing process for all grills and inserts.  It ensures an accurate and precise fit and finish, eliminates material imperfections and smoothes all steel edges so no food particles can lodge and hide... (yuck!).  This method is expensive but it ensures the quality we strive for and you expect.  

    We even descale and oil all our cooktops so they are guaranteed scale free and ready for seasoning and cooking.  This manufacturing process guarantees the absolute highest quality products that last a lifetime.  Arteflame is proud to be unique in having developed this process.  We do not use cast iron as it cracks or breaks easily when dropped.  We do not use porcelain covered steel as porcelain contains lead.  We also do not use any chrome plated grates as chrome plating contains Cadmium.  None of these things are good so we make everything out of good, honest, all American steel.


     How do I season the cooktop?

    Seasoning the cooktop is key to making it completely non-stick and to keep rust away.  The easiest way to season the cooktop is by using the Arteflame Seasoning Puck.  Alternatively, you c an use cooking oil.  See recommend grapeseed oil.  For detailed instructions, follow the instructions in the seasoning manual.

    Seasoning Manual

    Seasoning Video



    What if I do get some rust on the cooktop?

    If rust does form on the cooktop, it is an indication that the seasoning has come off.  In most cases, you can just heat up your cooktop to grilling temperature and scrape off all loose rust.  Then wipe the cooktop using a rag and some cooking oil (we recommend grapeseed oil) until all the rust is gone.  Now you are ready to preseason the cooktop.  Since the cooktop is made of solid carbon steel, all rust is just surface rust.  Sanding away any rust is seldom necessary.

    To re-season your Arteflame, follow the same process as you did to get it seasoned.

    Here is a short video on using the Seasoning Puck instead of oil.

    How long does it take to heat up?

    Depending on how much coal / wood you use, you will be ready to cook in 20-30 minutes.  The easiest way to light your Arteflame is by using the Arteflame Airlighter.  Light a mound of charcoal in the center of the Arteflame and add wood when the charcoal is hot.
     
    Does it need a cover?

    Once the cooktop is seasoned properly, oiled and cleaned after each use, you do not need to cover it.  The Arteflame is intended to stay outside year round.  We do sell optional stainless lids for the center of the grills as well as vinyl covers.  The stainless lids avoid debris from entering the grill and smothers the fire when you're done grilling.  The vinyl cover will keep your cooktop rust free for longer periods of time.
     
    Is it safe for wood decks?

    We recommend placement of tiles or a grill mat under your Arteflame should you decide to locate it on a wood / Tyvek deck or any other flammable surface. The tall Euro base or the tall round base of the Classic 40 do not get hot enough to pose any direct issue on flammable surfaces. The tall round base has an ash catcher so that any ashes are caught and do not contact your deck.

    Should you choose, you may also put sand or stones in the bottom of your Arteflame to catch any loose embers. The low bases ARE NOT recommended for wooden or manufactured decks as they also function as fire pits and the fire bowl will transfer heat to the deck. We recommend using stone / concrete tiles or a grill mat underneath any Arteflame grill as a safety precaution.

    How do I clean out the wood and charcoal ashes from my grill? 


    Will my Arteflame stain my concrete patio?

    Every Arteflame is designed so that the corten steel never touches the surface it sits on.  Euro grills come with a stainless steel footer and all other Arteflame grills come with screw in feet that lift the grill off the ground.  This avoids stains and also allows air to flow into the grill from the bottom.
      
    Will grease drain onto my patio?

    Every Arteflame cooktop is slightly dished so that all excess grease finds its way to the center of the grill where it burns off.
     
    Do I need to store my Arteflame inside during the winter?

    No, every Arteflame is designed to stay outside year-round. If you do not plan on using it for long periods of time, we recommend regularly applying grapeseed oil to the cooktop to keep it properly seasoned. If you plan on using your Arteflame in the winter, covering it with our stainless steel or vinyl cover will prevent it filling up with snow.  If after long periods of not being used you do see surface oxidization on the cooktop, make a fire in the Arteflame and get it up to temperature. Then scrape all surface oxidization off the cooktop and rub it down with cooking oil. This will clean and re-season the cooktop.

    Why do prices in Europe appear different from those in the US?

    In Europe, quoted prices are inclusive of all taxes.  In many cases these taxes are substantial, sometimes as much as an additional 22%.  In the US, we always sell excluding any applicable taxes.  Then there are some exchange rate charges and shipping fees that differ from those in the US.  When taking this into account, the price differences are actually negligible.

     




    ORDER CONFIRMATION

    Upon placing your order, you will receive a confirmation e-mail. This message will confirm your order has been received by our system, and your credit card was approved for purchase.

    As soon as your order is received on our end, we process the order by confirming it is in stock and ready for shipment. If the items you purchased happen to be on backorder, we will reach out to you via e-mail with the choice of waiting or cancelling for a 100% refund.

    Please allow 1-3 days for processing your order.

    SHIPMENT

    Different products have their specific shipping times, so please consult the product page for the appropriate delivery time.

    Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.

    For any rush shipping orders feel free to reach out to our team for rates and options. When available, we will send you a tracking number for your order. If you do not receive a tracking number to your provided email address within 4 days of your order, send us a message at help@thehardwaresupply.com and we will follow up with you.

    We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us we will credit back the difference within one month of your purchase date.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  

    To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit.

    Our 100% Price Match Guarantee has the following restrictions:

    • Promotions such as rebates and buy one, get one free offers are not eligible
    • We cannot price match items that are out of stock.
    • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
    • The competitor must be an Authorized Retailer of the item you have purchased
    • The Price Match Guarantee includes will be calculated based on item price, sales tax, shipping charges
    • Price Matches Do Not Apply For Exchange Orders

    WHY SHOP WITH US?

    ☑ Fast Response & Service Times Add Piece of Mind for Your Business and Home.
    ☑ Friendly, Expert Staff Trusted By Hundreds of Interior Designers, & Home Builders
    ☑ 30 Day Money Back Guarantee & SSL Secure Payment Gateway Make Shopping Easy and Stress-Free.
    ☑ Price Match Guarantee Ensures You'll Receive The Best Deal Online Even After Your Purchase.
    ☑ Work With Commercial and Residential Customers Every Day, To Ensure Quality Workmanship 

    Arteflame Classic 40" Fire Bowl with Cooktop


    Description


    Looking for a custom fire pit and grill? Want to use the Arteflame in a backyard built in fire feature? The Arteflame 40 is the way to go. The cooktop is made of 1/2" carbon steel and the seamlessly spun bowl is made of US CORTEN steel or "weathering" steel.  The seamless bowl is crafted from a single piece of corten.

    All Arteflame Classic grills have the accessory ring under the cooktop so that the optional sizzle grate can be dropped in and lay flush with the cooktop.

    • Uses both wood and / or charcoal
    • Removable cooktop to use as a fire pit
    • Cooktop is laser cut from 1/2" carbon steel
    • Virtually maintenance-free: all residue can be scraped into the fire
    • Fire bowl is spun from a single piece of corten steel without seams or welds
    • After cook top cools, wipe clean with a cloth or paper towel and food safe oil
    • Can be left outside year-round; base develops a beautiful, maintenance free patina over time
    • Arteflame base or other support stand needed for stable placement
    • Includes seasoning puck for seasoning of cooktop
    • Designed and Made in the USA using US steel
    • DIMENSIONS: 40" Wide x 12" High, 237lbs.  (102cm x 30cm, 107Kg)

      Note: When your grill arrives, the cooktop will be silver (unseasoned). It will develop the dark color shown in the images once it has been seasoned and used several times.

      Seasoning Instructions
      Brochure
      Arteflame Manual

      ADD-ONS

      Arteflame One 40 - Grill Grate for Arteflame Grills $159
      Arteflame One 40 - Grill Grate Grate Riser for Arteflame Grills
      $95
      Arteflame Food Saver for 40" Grills $59
      Arteflame Grill Side Warming Table for 40" Grills
      $119
      Arteflame Grill Side Warming Table for 30" Grills $109
      Arteflame One 40 - Rotisserie with Cordless Motor for Arteflame Grills $269
      Pizza Oven With Pizza Grate For 40" Grills - Arteflame Outdoor Charcoal Grill Griddle Combination. Arteflame Pizza Oven With Pizza Grate For Arteflame Grills $219
      Arteflame Airlighter for Arteflame Grills $69.99
      Arteflame Grill Scraper with Ground Edge Stainless Blade for Arteflame Grills $49.95
      Arteflame Grill One 40 - Stainless Center Lid for Arteflame Grills $119
      Arteflame Grill One 40 - Vinyl Cover for Arteflame Grills $119
      Arteflame Euro Optional Base for Arteflame Grills Variable

      ARTEFLAME GRILLS - FAQ

      Why do I need an Arteflame Insert?

      The Arteflame insert replaces your stock grill grate with a combination grill and griddle. Inserts are perfect for grilling seafood, steaks, burgers, veggies and more.  The griddle eliminates the slots through which the falls and looses all its juiciness.  Perfect for getting that delicious smokey flavor without the burn.

      Arteflame eliminates material imperfections and smoothes all steel edges so no food particles can lodge and hide... (yuck!). This method is more expensive than processes used overseas but it ensures all products are scale free, ready for cooking and guaranteed to be food grade. Does not contain lead like porcelain coated grill grates and griddles, will not break or crack when dropped like cast iron, does not contain Cadmium like plated grill grates do. The steel is extra thick and will last a lifetime.  Makes for the perfect grill accessory gift for the griller in your life!

      Why do I need an Arteflame Grill?

      The Arteflame was designed to solve two issues; -1- traditional grills are unsightly and -2- they are never the center of any outdoor get together. Ever wondered why so many parties end up in your kitchen?  That is exactly what happens around an Arteflame.  It becomes the center of the outdoor party.  People love seeing the fire and get mesmerized by the sight and smell of delicious food.  Better get some extra utensils as everyone has a tendency to want to join in and start grilling as well.  

      Arteflame grills are also designed to be absolutely gorgeous.  They are designed to be the centerpiece in any back yard.  All Arteflame grills also double as fire pits giving them another unique function traditional grills just don't have.
       

      Carbon Steel vs Cast Iron

      Why use carbon steel cooktops rather than  cast iron?  What is the difference and why is carbon steel any better?

      Carbon Steel and Cast Iron are very similar.  This is why both are very good for cooking and grilling.  The main difference is that Carbon Steel contains about 1% Carbon while Cast Iron contains 2% - 3% Carbon.  This difference might not sound like much but the carbon effects the grain structure of the metal.  As the Carbon gets added to the steel mix, Carbon has a tendency to clump together into lumpy carbides and form pockets of pure carbon (graphite).  When this happens, the metal becomes very hard and very brittle.  It disrupts the grain of the metal, making it irregular, brittle and prone to cracking.  This is the reason why Cast Iron often cracks or breaks.  When Cast Iron is heated unevenly, the heat differential causes stress in the metal as the thermal expansion is uneven.  When this stress encounters a pocket of carbon, Cast Iron cracks.  This is also why Cast Iron often breaks when it is dropped.  The area of high carbon is extremely brittle and can’t stand the shock.

      Because Carbon Steel has only 1% Carbon, this phenomena is negligible and much easier to control and prevent from happening.  The grain structure in Carbon Steel is very uniform and virtually impervious to heat stress or shock.  In addition to this, Carbon Steel is “rolled” in the steel mill.  It is forced between heavy rollers while the steel is hot.  After rolling the steel and getting it to the right thickness, the steel is “doused” with cold water that causes the grain structure to freeze in place.  This makes Carbon Steel very strong and the choice material to cook on.  Even with uneven heat loads or dropping Carbon Steel, it will not break or crack.  This allows for a lifetime of use.

      The larger the surface area and the thinner the material, the more prone Cast Iron is to cracking and breaking.  In a grill, the heat is never uniform.  This makes cast Iron an especially poor choice for grill inserts.  For this reason, all Arteflame cooktops, inserts, griddles and Burger Pucks are made of Carbon Steel.

      What is the Arteflame made of?

       

      Every Arteflame grill is made from CORTEN steel or "weathering" steel.  This steel is expensive but exceptionally tough and weather resistant.  It is especially formulated to be outside and has a natural, beautiful patina that is permanent.  There simply is no other steel like it.


      All Arteflame cooktops, inserts and grill grates are made of carbon steel.  This has proven to be the absolute best material to cook on.  It doesn't break or crack like cast iron, it is not harmful to the human body like Aluminum and does not contain Cadmium like chrome plated steel grates do.  It does not have lead as porcelain coated steel does either.  This makes Carbon Steel the absolute best cooking solution.

       
      Does it use wood for fuel?

      Arteflame grills use wood and charcoal for fuel. Use hardwoods such as hickory, oak, maple, and fruit woods such as peach, cherry and apple. Hardwoods have an aromatic air and can be varied to add different flavors to your cooking.  Lump charcoal, smoker pellets or charcoal briquettes are also good to use.  Soft woods such as pine are to be avoided as the sap contained in soft woods is prone to smoking and spitting embers. Likewise, never use manufactured logs as they contain wax and fillers that can be harmful - especially if used for cooking.

       
      What makes Arteflame different than other grills?

      Arteflame uses a special manufacturing process for all grills and inserts.  It ensures an accurate and precise fit and finish, eliminates material imperfections and smoothes all steel edges so no food particles can lodge and hide... (yuck!).  This method is expensive but it ensures the quality we strive for and you expect.  

      We even descale and oil all our cooktops so they are guaranteed scale free and ready for seasoning and cooking.  This manufacturing process guarantees the absolute highest quality products that last a lifetime.  Arteflame is proud to be unique in having developed this process.  We do not use cast iron as it cracks or breaks easily when dropped.  We do not use porcelain covered steel as porcelain contains lead.  We also do not use any chrome plated grates as chrome plating contains Cadmium.  None of these things are good so we make everything out of good, honest, all American steel.


       How do I season the cooktop?

      Seasoning the cooktop is key to making it completely non-stick and to keep rust away.  The easiest way to season the cooktop is by using the Arteflame Seasoning Puck.  Alternatively, you c an use cooking oil.  See recommend grapeseed oil.  For detailed instructions, follow the instructions in the seasoning manual.

      Seasoning Manual

      Seasoning Video



      What if I do get some rust on the cooktop?

      If rust does form on the cooktop, it is an indication that the seasoning has come off.  In most cases, you can just heat up your cooktop to grilling temperature and scrape off all loose rust.  Then wipe the cooktop using a rag and some cooking oil (we recommend grapeseed oil) until all the rust is gone.  Now you are ready to preseason the cooktop.  Since the cooktop is made of solid carbon steel, all rust is just surface rust.  Sanding away any rust is seldom necessary.

      To re-season your Arteflame, follow the same process as you did to get it seasoned.

      Here is a short video on using the Seasoning Puck instead of oil.

      How long does it take to heat up?

      Depending on how much coal / wood you use, you will be ready to cook in 20-30 minutes.  The easiest way to light your Arteflame is by using the Arteflame Airlighter.  Light a mound of charcoal in the center of the Arteflame and add wood when the charcoal is hot.
       
      Does it need a cover?

      Once the cooktop is seasoned properly, oiled and cleaned after each use, you do not need to cover it.  The Arteflame is intended to stay outside year round.  We do sell optional stainless lids for the center of the grills as well as vinyl covers.  The stainless lids avoid debris from entering the grill and smothers the fire when you're done grilling.  The vinyl cover will keep your cooktop rust free for longer periods of time.
       
      Is it safe for wood decks?

      We recommend placement of tiles or a grill mat under your Arteflame should you decide to locate it on a wood / Tyvek deck or any other flammable surface. The tall Euro base or the tall round base of the Classic 40 do not get hot enough to pose any direct issue on flammable surfaces. The tall round base has an ash catcher so that any ashes are caught and do not contact your deck.

      Should you choose, you may also put sand or stones in the bottom of your Arteflame to catch any loose embers. The low bases ARE NOT recommended for wooden or manufactured decks as they also function as fire pits and the fire bowl will transfer heat to the deck. We recommend using stone / concrete tiles or a grill mat underneath any Arteflame grill as a safety precaution.

      How do I clean out the wood and charcoal ashes from my grill? 


      Will my Arteflame stain my concrete patio?

      Every Arteflame is designed so that the corten steel never touches the surface it sits on.  Euro grills come with a stainless steel footer and all other Arteflame grills come with screw in feet that lift the grill off the ground.  This avoids stains and also allows air to flow into the grill from the bottom.
        
      Will grease drain onto my patio?

      Every Arteflame cooktop is slightly dished so that all excess grease finds its way to the center of the grill where it burns off.
       
      Do I need to store my Arteflame inside during the winter?

      No, every Arteflame is designed to stay outside year-round. If you do not plan on using it for long periods of time, we recommend regularly applying grapeseed oil to the cooktop to keep it properly seasoned. If you plan on using your Arteflame in the winter, covering it with our stainless steel or vinyl cover will prevent it filling up with snow.  If after long periods of not being used you do see surface oxidization on the cooktop, make a fire in the Arteflame and get it up to temperature. Then scrape all surface oxidization off the cooktop and rub it down with cooking oil. This will clean and re-season the cooktop.

      Why do prices in Europe appear different from those in the US?

      In Europe, quoted prices are inclusive of all taxes.  In many cases these taxes are substantial, sometimes as much as an additional 22%.  In the US, we always sell excluding any applicable taxes.  Then there are some exchange rate charges and shipping fees that differ from those in the US.  When taking this into account, the price differences are actually negligible.

       




      ORDER CONFIRMATION

      Upon placing your order, you will receive a confirmation e-mail. This message will confirm your order has been received by our system, and your credit card was approved for purchase.

      As soon as your order is received on our end, we process the order by confirming it is in stock and ready for shipment. If the items you purchased happen to be on backorder, we will reach out to you via e-mail with the choice of waiting or cancelling for a 100% refund.

      Please allow 1-3 days for processing your order.

      SHIPMENT

      Different products have their specific shipping times, so please consult the product page for the appropriate delivery time.

      Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.

      For any rush shipping orders feel free to reach out to our team for rates and options. When available, we will send you a tracking number for your order. If you do not receive a tracking number to your provided email address within 4 days of your order, send us a message at help@thehardwaresupply.com and we will follow up with you.

      We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us we will credit back the difference within one month of your purchase date.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  

      To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit.

      Our 100% Price Match Guarantee has the following restrictions:

      • Promotions such as rebates and buy one, get one free offers are not eligible
      • We cannot price match items that are out of stock.
      • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
      • The competitor must be an Authorized Retailer of the item you have purchased
      • The Price Match Guarantee includes will be calculated based on item price, sales tax, shipping charges
      • Price Matches Do Not Apply For Exchange Orders

      WHY SHOP WITH US?

      ☑ Fast Response & Service Times Add Piece of Mind for Your Business and Home.
      ☑ Friendly, Expert Staff Trusted By Hundreds of Interior Designers, & Home Builders
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      King of Fire Cabinets

      Quality product. Ordered to match the three I have from 10 years ago and the paint and finish still match. The size is as advertised and fits its spot perfectly.

      Our best investment yet

      My husband and I love the sauna I got my sense of smell back after 20 years of not being able to smell. Imagine what it's doing for all your organs and veins, opening things up. Couldn't' be happier.

      Love this sauna

      Works well, have built a lean to around to protect from weather as the cover is extremely impractical. Relaxing, and people are telling me how healthy I look since I have been using. Small issue is that cd stopped working after a six weeks.

      Great Sauna

      The Sauna is great and getting it up took about 1.5 days and a few Youtube videos. We use it almost daily.

      WS-803A

      I bought the MESA WS-803A steam shower enclosure from the HARDWARESUPPLY.COM. From the beginning ,the HWsupply team is very responsive and effective. They help with my delivery timing and, I recalled that everything was clear and transparent. After installed, the MESA WS-803A works really well for me for both shower and steam room. We recently having some mechanical issue and reported to the HWSupply team through the HELP DESK via email. The help desk team is very professional and helped me through. Like I said, HWSUPPLY team is effective. Love the WS-803A, it works beautifully.