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Product Quality Guarantee

The Hardware Supply refuses to fall short of your expectations. We ensure a product quality guarantee because we want to assure customer satisfaction!

All items come with a manufacturer's warranty and specific warranty details for an item are available on each product page.

What if my product is damaged?

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, even damage to the box, you should make note of it when signing for delivery. If you’re unable to open the package during delivery but suspect damage, write “suspect damage” on the delivery receipt.  If your item(s) do arrive damaged, please send photos to help@thehardwaresupply.com and we will process an immediate replacement or refund (usually within 1 business day).

★Customer Reviews★

Let Our Customers Speak For Us!

801 reviews
86%
(688)
13%
(104)
1%
(8)
0%
(0)
0%
(1)
Mediocre

While seated on the bench it seems as if it’s only hot from eye level up (I’m 6’0)
The heater also turns off prematurely. I put a fan below it & another fan in the top corner of the sauna to circulate the heat. This helps a bit but i gladly would have paid more money to have a better product.
Not to mention my shipment was delayed multiple times and it took roughly 6 months to receive when the estimate was 2 months.

SunRay Rockledge 2-Person Luxury Traditional Steam Sauna 200LX

Spa

It took awhile to get to us. It is wonderful and easy to put together. The illustrations (pictures) are very poor.The skids are not very strong.

Great product

Love it

SunRay Rockledge 2-Person Luxury Traditional Steam Sauna 200LX

Love it!!!

★ Customer Reviews ★

Let customers speak for us

801 reviews
86%
(688)
13%
(104)
1%
(8)
0%
(0)
0%
(1)
Mediocre

While seated on the bench it seems as if it’s only hot from eye level up (I’m 6’0)
The heater also turns off prematurely. I put a fan below it & another fan in the top corner of the sauna to circulate the heat. This helps a bit but i gladly would have paid more money to have a better product.
Not to mention my shipment was delayed multiple times and it took roughly 6 months to receive when the estimate was 2 months.

SunRay Rockledge 2-Person Luxury Traditional Steam Sauna 200LX

Spa

It took awhile to get to us. It is wonderful and easy to put together. The illustrations (pictures) are very poor.The skids are not very strong.

Great product

Love it

SunRay Rockledge 2-Person Luxury Traditional Steam Sauna 200LX

Love it!!!