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Product Quality Guarantee

The Hardware Supply refuses to fall short of your expectations. We ensure a product quality guarantee because we want to assure customer satisfaction!

All items come with a manufacturer's warranty and specific warranty details for an item are available on each product page.

What if my product is damaged?

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, even damage to the box, you should make note of it when signing for delivery. If you’re unable to open the package during delivery but suspect damage, write “suspect damage” on the delivery receipt.  If your item(s) do arrive damaged, please send photos to help@thehardwaresupply.com and we will process an immediate replacement or refund (usually within 1 business day).

★Customer Reviews★

Let Our Customers Speak For Us!

1017 reviews
85%
(863)
14%
(146)
1%
(7)
0%
(0)
0%
(1)
Love it!

I love this sauna!

Very happy with mailbox

Very happy with mailbox The only downfall that has a plastic flag.

Hot tub

I received it in a wood crate, which was broke apart, but everything looks good. I haven't installed it yet

Truly amazing!

This sauna was delivered in June and I loved starting my day in there. Now that the temperatures are dropping into the 40’s I’m loving it just before bed!

Easy set up when you follow the directions. We were able to use it the same day we put it together. The cedar smell is mild and soothing; the infrared heat feels so good. Another bonus is we have not seen our power bill go up.

Only drawback …. this really isn’t a four person sauna. We would all have to sit side by side and be sweating on each other. It comfortably fits the two of us so we can extend our legs on the benches to relax.

★ Customer Reviews ★

Let customers speak for us

1017 reviews
85%
(863)
14%
(146)
1%
(7)
0%
(0)
0%
(1)
Love it!

I love this sauna!

Very happy with mailbox

Very happy with mailbox The only downfall that has a plastic flag.

Hot tub

I received it in a wood crate, which was broke apart, but everything looks good. I haven't installed it yet

Truly amazing!

This sauna was delivered in June and I loved starting my day in there. Now that the temperatures are dropping into the 40’s I’m loving it just before bed!

Easy set up when you follow the directions. We were able to use it the same day we put it together. The cedar smell is mild and soothing; the infrared heat feels so good. Another bonus is we have not seen our power bill go up.

Only drawback …. this really isn’t a four person sauna. We would all have to sit side by side and be sweating on each other. It comfortably fits the two of us so we can extend our legs on the benches to relax.