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Product Quality Guarantee

The Hardware Supply refuses to fall short of your expectations. We ensure a product quality guarantee because we want to assure customer satisfaction!

All items come with a manufacturer's warranty and specific warranty details for an item are available on each product page.

What if my product is damaged?

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, even damage to the box, you should make note of it when signing for delivery. If you’re unable to open the package during delivery but suspect damage, write “suspect damage” on the delivery receipt.  If your item(s) do arrive damaged, please send photos to help@thehardwaresupply.com and we will process an immediate replacement or refund (usually within 1 business day).

★Customer Reviews★

Let Our Customers Speak For Us!

911 reviews
85%
(776)
14%
(128)
1%
(7)
0%
(0)
0%
(0)
Love it, but can’t get it past 70 Celsius

I love it, easy to set up and works great. There are some seams that we have sealed. The heater takes a little over an hour to get up to 70 degrees Celsius. We haven’t been able to get it much hotter than that.

Love to get in and heat up everyday

it’s money well spent if so. I’m so grateful I got this when I did. The heat definitely helps kill off viruses and bacteria,

Great deal. Great shower

Super great shower and tub with a great price. Only bad thing was the instructions to put it together.

Awesome purchase!

I absolutely love this sauna. It was packaged very well. Delivery was a 10. And putting it together was a snap. It’s absolutely beautiful. My only complaint is the stereo needs to be updated with Bluetooth.

Love the Sauna

Very satisfied with the sauna, took forever to get it. (covid) Assembled it by myself which was a little difficult but doable. Heats up quick. Using a small fan to move some of the very hot air at the ceiling to the lower areas.

★ Customer Reviews ★

Let customers speak for us

911 reviews
85%
(776)
14%
(128)
1%
(7)
0%
(0)
0%
(0)
Love it, but can’t get it past 70 Celsius

I love it, easy to set up and works great. There are some seams that we have sealed. The heater takes a little over an hour to get up to 70 degrees Celsius. We haven’t been able to get it much hotter than that.

Love to get in and heat up everyday

it’s money well spent if so. I’m so grateful I got this when I did. The heat definitely helps kill off viruses and bacteria,

Great deal. Great shower

Super great shower and tub with a great price. Only bad thing was the instructions to put it together.

Awesome purchase!

I absolutely love this sauna. It was packaged very well. Delivery was a 10. And putting it together was a snap. It’s absolutely beautiful. My only complaint is the stereo needs to be updated with Bluetooth.

Love the Sauna

Very satisfied with the sauna, took forever to get it. (covid) Assembled it by myself which was a little difficult but doable. Heats up quick. Using a small fan to move some of the very hot air at the ceiling to the lower areas.